Being unable to reorient your display is frustrating, but there is a way to deal with the problem.
From time to time while playing in VR on Gear VR, you may end up needing to reorient your display. Whether it's due to drift, or you've somehow contorted yourself into an uncomfortable position is irrelevant. What matter is that reorienting is an easy and painless process. However some folks have been having issues with their Gear VR freezing up after reorienting the display using the quick menu.