According to the folks over at PhoneArena, customers in possession of a or with a manufacturing defect seeking a full refund can keep the complimentary Gear VR headset they received when they pre-ordered their device.
The information came to light earlier today when a Galaxy S8 owner reportedly contacted Samsung requesting a refund when he found that that started making the rounds recently didn’t resolve the frustrating ‘‘ on his handset.
Up until now, customers who wanted to return their device were out of luck, but it’s believed the firm has changed its official refund policy to accommodate the bevy of people asking for their money back.
The information came to light earlier today when a Galaxy S8 owner reportedly contacted Samsung requesting a refund when he found that that started making the rounds recently didn’t resolve the frustrating ‘‘ on his handset.
Up until now, customers who wanted to return their device were out of luck, but it’s believed the firm has changed its official refund policy to accommodate the bevy of people asking for their money back.