According to a new report published by the Wall Street Journal, Samsung is still no closer to identifying what caused its Galaxy Note 7 to spontaneously burst into flames while charging. The South Korean company prematurely blamed the so-called explosions on malfunctioning batteries, but it was later revealed that was not the case when .
It’s thought that if Samsung didn’t rush to solve the problem by diagnosing the issue as a , the Galaxy Note 7 would still be around today. Its efforts to solve the problem in a timely manner, likely aggravated it instead. Its “” didn’t help the situation, either. If the firm opted for a formal recall right from the word go, fewer explosions would have occurred, which would have .
“Outside experts have pointed to a range of possible culprits, from the software that manages how the battery interacts with other smartphone components to the design of the entire circuit. Engineers are also looking into the possibility that the battery case may have been too small to house a battery of that capacity, according to one Samsung mobile executive,” writes in its report that went live on Sunday evening.
The South Korean government is running its own comprehensive investigation to determine the exact reason for the demise of the , but it hasn’t produced any findings just yet. One thing’s for sure, though: Samsung’s hoping that it pinpoints the cause of the problem before it takes the wraps off the long-rumored at MWC next year in order to prevent a similar situation from occurring.
It’s thought that if Samsung didn’t rush to solve the problem by diagnosing the issue as a , the Galaxy Note 7 would still be around today. Its efforts to solve the problem in a timely manner, likely aggravated it instead. Its “” didn’t help the situation, either. If the firm opted for a formal recall right from the word go, fewer explosions would have occurred, which would have .
“Outside experts have pointed to a range of possible culprits, from the software that manages how the battery interacts with other smartphone components to the design of the entire circuit. Engineers are also looking into the possibility that the battery case may have been too small to house a battery of that capacity, according to one Samsung mobile executive,” writes in its report that went live on Sunday evening.
The South Korean government is running its own comprehensive investigation to determine the exact reason for the demise of the , but it hasn’t produced any findings just yet. One thing’s for sure, though: Samsung’s hoping that it pinpoints the cause of the problem before it takes the wraps off the long-rumored at MWC next year in order to prevent a similar situation from occurring.