Yelp adds AI-powered scores to business pages

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The crowd-sourced review site Yelp unveiled a new feature that uses AI and customer reviews to rate common facets of nightlife and food-related business. The new Review Insights feature is available now on the iOS version of the Yelp app, according to
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.

Review Insights aggregates customer reviews and feeds them into a large language model (LLM), which will assign specific aspects — like the vibe or service time — a rating out of 100. Supposedly it will be able to infer customer sentiment about these parts of a business "even when a review doesn’t explicitly mention one of the topics." Yelp will also be adding an AI-powered homepage in the coming weeks.


Yelp has been implementing new AI features over the past year. The business review site added an
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feature in January and an AI-powered
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in April.

This article originally appeared on Engadget at
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