A month after its release, problems on the have started to appear out of the woodwork. Last week, several reports popped up claiming that the , thus draining significant amount of battery juice. Now some new reports claim the devices are plagued with crippling signal strength issues.
Sprint appears to be the most affected carrier
and is abuzz with complaints regarding signal strength issues on the Galaxy S10. The devices reportedly have reduced signal strength compared to other similar devices. Sprint, in particular, appears to the most affected carrier, though some AT&T and T-Mobile users are also reporting occasional reduced signal strength. did some tests and found that merely holding the phone “wrong” can affect the signal strength significantly.
Sprint has already acknowledged the issue, and said that it will be . In fact, the carrier released an update for the Galaxy S10 series today. However, it’s not clear if it fixes the issue as the changelog doesn’t mention any such fix. Interestingly, a Sprint employee about this update a few days ago saying if it doesn’t fix the connectivity issues, the only resolution will be to exchange the device.
Apparently, disabling Band 41 and 25 support temporarily fixes the issue on Sprint. The carrier, meanwhile, is suggesting users to do some basic troubleshooting, such as a Profile Update, a Power Cycle and a factory reset, before it will exchange the device or swap SIM cards.
Are you facing any network issues on your Galaxy S10? Let us know by dropping a comment below.
The post appeared first on .
Sprint appears to be the most affected carrier
and is abuzz with complaints regarding signal strength issues on the Galaxy S10. The devices reportedly have reduced signal strength compared to other similar devices. Sprint, in particular, appears to the most affected carrier, though some AT&T and T-Mobile users are also reporting occasional reduced signal strength. did some tests and found that merely holding the phone “wrong” can affect the signal strength significantly.
Sprint has already acknowledged the issue, and said that it will be . In fact, the carrier released an update for the Galaxy S10 series today. However, it’s not clear if it fixes the issue as the changelog doesn’t mention any such fix. Interestingly, a Sprint employee about this update a few days ago saying if it doesn’t fix the connectivity issues, the only resolution will be to exchange the device.
Apparently, disabling Band 41 and 25 support temporarily fixes the issue on Sprint. The carrier, meanwhile, is suggesting users to do some basic troubleshooting, such as a Profile Update, a Power Cycle and a factory reset, before it will exchange the device or swap SIM cards.
Are you facing any network issues on your Galaxy S10? Let us know by dropping a comment below.
- Model: SM-G970F
- Dimensions: 69.9 x 142.2 x 7.9mm
- Display: 5.8” (146.5mm) Super AMOLED
- CPU: Exynos 9820 Octa
- Camera: 12 MP, CMOS F1.5/F2.4 (77°) & 16MP, CMOS F2.2 (123°)Ultra Wide
- Model: SM-G973F
- Dimensions: 70.4 x 149.9 x 7.8mm
- Display: 6.1"(157.5mm) Super AMOLED
- CPU: Exynos 9820 Octa
- Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5 77° & 16MP F2.2 123° Ultra-wide
- Model: SM-G975F
- Dimensions: 74.1 x 157.6 x 7.8mm
- Display: 6.4"(162.5mm) Super AMOLED
- CPU: Exynos 9820 Octa
- Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide
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