PlayStation Store will give refunds on pre-orders to US customers

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Sony updated its refund policy for pre-orders and faulty content purchased on the PlayStation Store to make things a bit more lenient for users. The
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issued on Monday gives users who pre-ordered digital content the option to request a refund. According to the revised policy, if you pre-order a game more than 14 days before its release date, you have up until the date of its release to ask for a refund. If you pre-order a game fewer than 14 days before its release, you have up to two weeks after its launch to request your money back.

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